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The same system behind twenty-one different counters.
From a single convenience store to a multi-branch group, on one product file and one back office.
An EPOS system for UK retail shops
A retail counter has a particular shape to its day. A queue that has to keep moving, a product file in the thousands, restricted lines that carry a legal duty, deliveries that arrive mid-shift, and a cash-up that has to tie out before anyone goes home. Everything below is built around that day rather than adapted to it.
The queue keeps moving
Scanned lines, weighed lines and manual keys on one screen. The basket holds while you serve someone else, so a price check does not stop the till. More on the till software.
Age checks that stand up
Challenge 25 stops the sale rather than reminding the operator, and the refusal is recorded against a named person. Six months later it still reads properly.
Stock you can account for
Purchase orders, deliveries, spot checks and branch transfers, with margin recalculated when a cost moves. More on stock control.
Cash up every shift
Numbered sessions with their own float, not one Z-read at closing. A shop that runs three shifts a day gets three cash-ups that each tie out on their own.
The three we know best
Where the system came from.
Convenience stores
Multiple shift ends a day, scratchcards, age checks and a product file in the thousands.
Convenience store EPOS →Symbol stores
Booker prices, promotions and new lines onto the till overnight.
Symbol store EPOS →Off-licences
Challenge 25 that stops the sale, and a refusals record that stands up.
Off-licence EPOS →Everything else
The other eighteen.
Same till, same back office. What changes is which part you lean on. Groups of two shops or more should start at multi-branch retail; anything with a specialist product file starts at specialist retail.
Convenience Store
The shop the system was built in. Multiple shift ends a day, scratchcard packs, age checks and a product file that runs to thousands of lines.
- Three cash-ups a day, each against its own float
- Challenge 25 stops the sale, not just the operator
- Scratchcard pack entry lands in the same session take
Off-Licence
High-value stock, a licence to protect and a refusals record that has to stand up six months later.
- Challenge 25 prompt with the authorising name on the record
- Spirits and wine counted by category without shutting
- Reporting a licensing visit can actually read
Symbol Store
Premier, Londis, Budgens and Family Shopper. The Booker price file arrives overnight, complete, with promotions and new lines.
- Booker prices, promotions and new lines onto the till
- New lines complete: barcode, pack size, cost, RRP
- GP recalculated when costs move
Vape Store
Fast-moving flavour ranges, tight age law and a product file that changes every month.
- Age verification on every restricted line
- Variants without a separate product for each flavour
- Margin by category, so slow ranges show up
Pharmacy
A counter that sells retail lines alongside the dispensary, and has to account for both cleanly.
- Restricted-line prompts at the point of sale
- Separate reporting for counter lines
- Session control per operator
Pet Store
Weighed feed, bulk bags and a long tail of small lines that are easy to lose.
- Weighed lines on the same screen as barcodes
- Multibuys and bulk pricing
- Spot checks on the lines that move
Garden Centre
Seasonal ranges, weighed goods and a season that decides the year.
- Seasonal pricing and promotion windows
- Weighed and open-price lines
- Margin reporting by season and category
Clothing Store
Size and colour on every line, and a stockroom that has to agree with the shop floor.
- Variants by size and colour under one product
- Transfers between shop floor and stockroom
- Shopify integration priced as an add-on
Electronics Store
Serial numbers, warranties and a small number of high-value sales a day.
- High-value line control and refund authority
- Card payments taken on the counter terminal, recorded against the sale
- Margin by line, not just by category
Bookshop
Thousands of slow-moving titles, ordered by ISBN, counted rarely.
- Barcode-first product file
- Purchase orders and deliveries against supplier lines
- Spot checks by category rather than a full stocktake
Gift Shop
Small baskets, seasonal peaks and a lot of lines that never repeat.
- Quick product entry for one-off lines
- Promotions and multibuys
- X and Z reports that tie out at close
Flower Shop
Perishable stock, open prices and a counter that runs on speed.
- Open-price and weighed lines
- Waste recorded against the line, not lost
- Card payments at the counter
Deli
Weighed counter lines, packaged goods, and a scale that has to agree with the till.
- Weighed lines priced at the counter
- Category margin on fresh and packaged separately
- Session control across shifts
Bike Shop
Parts, accessories and workshop jobs against one customer sale.
- Parts and accessories in one product file
- High-value line control
- Reporting that separates workshop from retail
Sporting Goods Store
Sized ranges, seasonal peaks and club orders.
- Variants by size
- Promotions across a range
- Transfers between branches
Golf Course
A pro shop, green fees and a till that has to handle both.
- Retail lines and fees on the same screen
- Session control per operator
- Reporting by revenue type
Barber Shop
Service prices and a retail shelf, with takings that have to balance by operator.
- Fixed-price service buttons alongside retail lines
- Takings by operator and by shift
- Card payments at 1% flat
Beauty Salon
Treatments plus retail product, and a busy counter at the end of each appointment.
- Service and retail lines in one basket
- Operator-level session control
- Retail stock counted without shutting
Nail Salon
Fast, repeat service sales and a small retail range.
- Fixed-price service buttons
- Takings by operator
- Card payments integrated with the till
Car Wash
A short price list, high volume and cash and card side by side.
- A handful of fixed-price buttons, no scrolling
- Shift ends against their own float
- Card payments at 1% flat
Non-profit
Donated stock, volunteer operators and reporting a trustee can read.
- Open prices for donated goods
- Operator-level session control for volunteers
- Plain reporting by category and by shift
Questions
What retailers ask first.
What does a retail EPOS system cost?
£399 for the complete hardware bundle with our card processing, £59 a month per till for standard retail software, and a flat 1% on UK debit and credit cards. Every figure is itemised on the pricing page, and there is no minimum term.
Will it work with my existing barcodes and product file?
Yes. We import your product file before the till arrives, barcodes included, so you are not keying thousands of lines. If you are coming off another system we take the export from it — see how switching works.
Does the till keep working if the broadband goes down?
It keeps selling. The till holds the product file locally, so scanning, pricing and cash sales carry on. Card payments need the network, and the sales sync back to the back office when the line returns.
Can I run more than one shop on it?
Yes. Central pricing, per-shop reporting and transfers between branches are part of the system rather than an upgrade. Multi-site and enterprise covers how it is set up.
Do you handle weighed lines?
Yes, on the same screen as barcoded ones. Loose fruit, deli counters, pet feed and pick-and-mix all price per kilo from a connected scale, and they report alongside everything else.
Get it priced for your shop
Tell us the trade, the number of tills and who takes your card payments. You get one page back.